As a service to you, our valued customer, we try to anticipate questions you may have regarding the Croscill line and the broad assortment we offer. The following questions and answers are some of the most frequently asked. However, we welcome your phone calls, faxes or e-mails and we will respond quickly to any additional information you need!

Can I order by telephone?
You can place an order by telephone between the hours of 8:00am to 5:00pm (EST) by calling 1.800.334.0842. Orders may also be placed by fax at 336.370.4711.

How long does it take to get my order?
We at Southern Photo take pride in shipping your order within 24 hours. If an item must be ordered, you will be told the estimated delivery time. Otherwise, orders can take from one to five days depending upon your shipping location.

Am I safe to order online?
We offer you the option to purchase through our online e-commerce program. This program uses SSL security. We guarantee that your ordering information will be confidential and secure. Click here to review our online security policy.

What forms of payment are accepted for online ordering?
We accept Visa, MasterCard, American Express and Discover.

What is Southern Photo's return policy?
Merchandise may be returned within 30 days for exchange, refund, or credit on your charge account in accordance with original payment method. Merchandise must be in new condition in manufacturer's packaging with all labels attached. Please include copy of sales receipt. Shipping and handling charges are non-refundable.